onyxcarandcoach@gmail.com

Motor-Coach Tours & Red-Eyes, Charter Services, & Black Car Service

  • What Should I Wear While Traveling On The Bus?

    DRESS COMFORTABLY! You will have an opportunity to change clothes BEFORE ARRIVING to your destination & AFTER DEPARTING from your destination. FYI: The bus is kept COOL year round ... spring, summer, fall, & winter. So, bring a blanket!

  • Should I Tip My Driver?

    Driver gratuity isn't mandatory. However, it is customary to express your thanks by tipping your driver.

     

    The tip amount is entirely up to you. As a rule-of-thumb, a good tip is 10-15% of your total trip cost ... IF ... your driver demonstrated EXCELLENT driving performance & provided EXCELLENT hospitality & service.

     

    $100 Trip Cost ($10-$15 Gratuity)

    $150 Trip Cost ($15-$22 Gratuity)

    $200 Trip Cost ($20-$30 Gratuity)

    $250 Trip Cost ($25-$37 Gratuity)

    $300 Trip Cost ($30-$45 Gratuity)

    $350 Trip Cost ($35-$52 Gratuity)

    $400 Trip Cost ($40-$60 Gratuity)

    $450 Trip Cost ($45-$67 Gratuity)

    $500 Trip Cost ($50-$75 Gratuity)

     

  • Sleep As Much As Possible!

    You're going to have a long day at your destination. So, SLEEP as much as possible! We recommend that you bring a PILLOW & a BLANKET. You may want to bring ear plugs as well.

  • Will I Have Access To The Bus During The Day?

    Once passengers arrive at their destination, they will not have access to the bus till time of departure.

  • What Should I Pack?

    Change of Cloths

     

    Two Pair of Shoes: Traveling & Walking

     

    Pillow & A Blanket

     

    Toiletries: Toothbrush, Toothpaste, Deodorant, Washcloth, Etc

     

    Ear plugs

     

    If Rain / Snow Is In The Forecast: Poncho & Rain / Snow Boots

     

    For WINTER Red-Eyes: Toboggan, Gloves, Scarf, & Ear-Muffs, Hand & Feet Warmers!

  • Will There Be A Tour Guide At The Destination?

    ALL RED-EYES are self-guided ... unless otherwise stated. When the bus arrives at the designated drop-off point ... YOU WILL BE ON YOUR OWN.

  • Check The Weather!

    BE PREPARED! Check the weather before departing on your red-eye. If rain or snow is in the forecast, DRESS ACCORDINGLY!

  • Prepare An Itinerary!

    KNOW BEFORE YOU GO! Plan your trip from start to finish. Become familiar with public transit ... especially if you're going to NYC!

  • What Security Issues Should I Be Aware Of?

    KNOW BEFORE YOU GO! Some sites don't permit bookbags & umbrellas.

  • If You Don't Need It ... Don't Bring It!

    This is especially true with personal information & credit-cards. Remove from your purse / wallet items that you won't need on your red-eye.

  • Will We Stop For Breakfast, Lunch, Or Dinner?"

    No ... unless otherwise stated. Eat before you board the bus. There will be a stop or two at a truck-stop.

  • How Often Will The Bus Stop For A Restroom Break?

    Typically, the bus will stop every 2.5 to 3.0 hours.

  • What Is Red-Eye Etiquette?

    BE COURTEOUS & CONSIDERATE!

     

     

    Sleep is a precious commodity on a red-eye trip. So, try not to have phone conversations during sleeping hours ... late-night & early-morning hours.

     

     

    Seats do recline. However, be mindful of the person behind you.

     

     

    USE EARPHONES if you're listening to music or watching a movie!

  • What Is ONYX's Cancellation & Refund Policy?

    1) CANCELLATION DEADLINE:

     

    Seatholders can cancel their seats within 45 days of trip departure. Trips with hotel accommodations are subject to hotel cancellation policies.

     

    2) MAKING A CANCELLATION:

     

    Send an email cancellation request to onyxcarandcoach@gmail.com.

     

    ​Write “CANCELLATION” in the subject box.

     

    3) ONYX CANCELLATION POLICY:

     

     

    ONYX reserves the right to cancel any trip at any time. Reasons include but are not limited to: Inclement Weather; Road Conditions; Motor-Coach Issues (e.g., technical, mechanical, & electrical breakdowns); Natural or Man-Made Disasters; Closures (e.g., airports, hotels, & roads); Government Actions; Strikes; Sickness; & Secured Seating. ONYX may cancel a trip if the minimal seating capacity isn’t reached by the cancellation deadline.

ONYX Car and Coach

 

Steve Miller Owner/Operator

 

606-923-2675

 

onyxcarandcoach@gmail.com

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